Posts Tagged ‘questions’

The 102 Interview Question Flashcard Deck

May 14, 2013

As we have mentioned previously, being able to interview well is one of those key skills that are absolutely necessary to be successful in any professional path, but also takes a significant amount of practice.

Sure, there are some very common questions that you can generally plan to be asked, such as “tell me about yourself,” and “what is your greatest strength and weakness?”  But these seemingly common questions can serve an arguably greater purpose, which is to get you to think well and quickly in uncomfortable situations.

Since not many people have ample time to take on practice interviews just for the benefit of learning to answer or deflect typical interview questions, we’ve put together a fantastic flashcard deck of 102 Interview Questions you might be asked in an easy-to-use PDF format.

How do you use this flashcard deck successfully?  It’s simple!

  1. Download the PDF file here.
  2. Open the file.
  3. Print the file (thicker paper works better than standard printer paper).
  4. Cut the flashcards out by following along the dotted lines (scissors are sharp, so ask a grown-up to help you).
  5. Practice with your flash cards.

You might be thinking to yourself, why do flashcards work so well?

Well the trick is something researchers call: spaced repetition, which (information about the phenomenon was first published in 1885 by Hermann Ebbinghaus) exploits a learning characteristic called: the spacing effect (not to be confused with the Spacing Guild).

According to spacing effect theory, humans and animals more easily remember or learn items in a list when they are studied a few times over a long period of time, rather than studied repeatedly in a short period time (cramming).

The recommended method for individuals to become most familiar with these types of questions would be to select ten (10) random flashcards and spend time throughout a single day reading the questions and developing good answers for those questions.

At the end of the day, have a friend or significant other ask you questions from those ten (10) flashcards and have them listen and evaluate your answers to each question.  Try to keep your answers around one-minute (60 seconds) apiece.

On Day 2, pick ten (10) new questions and spend time throughout a single day reading the questions and developing good answers for those questions.

On Day 3, combine the questions from Day 1 and Day 2 and work your way though all twenty (20) of those questions.

On Day 4, rest.  Do not work with your flash cards.

On Day 5, you should rework your first twenty (20) questions.  They should look very familiar to you at this point.

Take days 6 & 7 off.

On Week 2, follow the same schedule as Week 1, but use ten (10) new questions on Day 1 and Day 2.  On Day 5, combine your questions from Weeks 1 & 2 and rework your way through all forty (40) questions.

In five (5) short weeks you will be very familiar and very comfortable with these types of questions and you will certainly see your interview skills improve dramatically.

Remember, the trick to this system is not to just memorize common interview questions, but to think of good, strategic answers that will help you win the opportunity.

Check out this post and this post on strategic interview answers.

Just be sure to never forget, like MacGyver, that with great power comes great responsibility.

Four (4) Questions I Ask During Every Interview

February 27, 2012

One might think that as you advance in your career, you’d get to spend more time doing your job well, enjoying your success and less time doing the tedious and time-consuming tasks like interviewing candidates for job openings.

As it turns out however, the more institutional knowledge one builds and longer your tenure, the more you are asked to participate in these tasks.

It makes sense, if you think about it.  The longer you have been with an organization, the greater your credibility and wisdom about the type of skills and personalities that will mesh well with your team or organization.

When I’m interviewing candidates, my interviews will start with the usual banter, some light conversation to establish the mood or maybe a few inquests about mutual acquaintances.  After I have tried to detect if you bite your fingernails or are a closet cigarette smoker, I’ll offer you a glass of water and make sure you are comfortable.

And then it’s down to the serious business of interviewing.

1)  “So, I’ve taken a look at your resume and portfolio, take 90-seconds and tell me about you.” 

And all I want is 90-seconds.  Almost without fail the majority of candidates cannot follow this simple instruction.  They walk me through their entire resume (but faster than normal because I’ve said I want it in 90-seconds).  They completely ignore the fact that I already noted I have previously seen the resume and portfolio.

It leads to me having to cut them off, irritating both of us.

All candidates should develop a 90-second “elevator-style” story about themselves.  In other words, create a short, unique and interesting narrative that you can tell someone in a minimal amount of time, that describes you as an individual and does not duplicate your resume.

You wouldn’t be interviewing with me if I hadn’t already read your resume.

2)  “What do you know about our organization?”

I want to know how well prepared you are for this interview.  Did you spend time researching my organization?  Do you know some of our products?  Have you read the last four (4) or five (5) press releases?  Did you mention any of industry awards we have won?  Do you know who our competitors are and how we have differentiated ourselves in the marketplace?

If you can’t show me you’ve done your due diligence, I’m not going to hire you.

Candidates who don’t come to a job interview prepared also tend to come to work unprepared and produce results that are underwhelming.  Don’t waste my time.

3)  “We are going to interview three (3) finalists candidates for this opportunity, why do you think you are more qualified than any of the others?”

I want to see if you’ll take the opportunity to differentiate yourself from your competition in a thoughtful manner without bragging.

A candidate who has thought about what advantages they can bring to the table are the ones who are going to be thoughtful and proactive when it comes to my client’s work and problem solving.

Develop a few unique things you can bring to the table or have a relevant story that shows your creative problem solving. Give me a real reason (or several reasons) to recommend that we hire you over other candidates.

4)  “What would you do in your first three months working here?”

I want to know how you think strategically.  If you say, “Jumping right and learning everything I can!” I’m not going to be very impressed.

If you say, “Well, I’d like to start out by taking the time to really integrate myself with my team, become acquainted with the key issues we are working on, as well as those challenges we are facing in order to make sure I completely understand our goals and limitations.”  I’m going to be much more impressed.

I don’t expect a new hire to jump in start contributing in their first week, or even their first month.  I do, however, expect them to keep their eyes and ears open and learn about the environment they will be a part of.

Conclusion

It doesn’t matter if I am interviewing a fresh college graduate, someone with ten years of experience or even if that person is interviewing to be my new boss.  I always make sure that I slip these four (4) questions in there somewhere.  Oh, I have many other questions I use, but these four (4) will be present in some form.

I can’t tell you what the four key questions another interviewer might ask you, but now you know four (4) more to be prepared for.

And that’s what really matters.

The 102 Interview Question Flashcard Deck

January 24, 2012

As we have mentioned previously, being able to interview well is one of those key skills that are absolutely necessary to be successful in any professional path, but also takes a significant amount of practice.

Sure, there are some very common questions that you can generally plan to be asked, such as “tell me about yourself,” and “what is your greatest strength and weakness?”  But these seemingly common questions can serve an arguably greater purpose, which is to get you to think well and quickly in uncomfortable situations.

Since not many people have ample time to take on practice interviews just for the benefit of learning to answer or deflect typical interview questions, we’ve put together a fantastic flashcard deck of 102 Interview Questions you might be asked in an easy-to-use PDF format.

How do you use this flashcard deck successfully?  It’s simple!

  1. Download the PDF file here.
  2. Open the file.
  3. Print the file (thicker paper works better than standard printer paper).
  4. Cut the flashcards out by following along the dotted lines (scissors are sharp, so ask a grown-up to help you).
  5. Practice with your flash cards.

You might be thinking to yourself, why do flashcards work so well?

Well the trick is something researchers call: spaced repetition, which (information about the phenomenon was first published in 1885 by Hermann Ebbinghaus) exploits a learning characteristic called: the spacing effect (not to be confused with the Spacing Guild).

According to spacing effect theory, humans and animals more easily remember or learn items in a list when they are studied a few times over a long period of time, rather than studied repeatedly in a short period time (cramming).

The recommended method for individuals to become most familiar with these types of questions would be to select ten (10) random flashcards and spend time throughout a single day reading the questions and developing good answers for those questions.

At the end of the day, have a friend or significant other ask you questions from those ten (10) flashcards and have them listen and evaluate your answers to each question.  Try to keep your answers around one-minute (60 seconds) apiece.

On Day 2, pick ten (10) new questions and spend time throughout a single day reading the questions and developing good answers for those questions.

On Day 3, combine the questions from Day 1 and Day 2 and work your way though all twenty (20) of those questions.

On Day 4, rest.  Do not work with your flash cards.

On Day 5, you should rework your first twenty (20) questions.  They should look very familiar to you at this point.

Take days 6 & 7 off.

On Week 2, follow the same schedule as Week 1, but use ten (10) new questions on Day 1 and Day 2.  On Day 5, combine your questions from Weeks 1 & 2 and rework your way through all forty (40) questions.

In five (5) short weeks you will be very familiar and very comfortable with these types of questions and you will certainly see your interview skills improve dramatically.

Remember, the trick to this system is not to just memorize common interview questions, but to think of good, strategic answers that will help you win the opportunity.

Check out this post and this post on strategic interview answers.

Just be sure to never forget, like MacGyver, that with great power comes great responsibility.

Revisiting a Top Post: During the Interview – Strategic Questions (Part 1)

August 23, 2010

Back in March of 2009, PDXSX gave five (5) strategic questions you should plan to ask in any interview. Indeed, the answers to each of these questions should significantly impact your decision to work with any organization.

Continuing from our conversation with a local hiring manager in the Portland-area who specializes in marketing and communication careers, she points out that anyone can answer questions, but it takes someone with confidence, experience and good research to ask questions.  These are the candidates who impress her the most.

Courtesy FLickr: Frunt

In my position, I see probably more than fifty candidates a month for all sorts of positions, entry-level to executives. The individuals who impress me the most are the ones who can ask good, insightful questions. For me, questions serve two purposes, first it shows me you have done some research are able to apply your knowledge to the role. Second, it shows me you are serious about the opportunity and want to know more in order to make an informed decision. No employer wants the liability of employees making uninformed decisions – particularly in client-service industries like public relations and advertising were poor decisions are correlated directly to account budgets.

Now, let’s take a look at one of last week’s suggested questions. We’ll continue to go through each question in future posts until we have covered all five.

What do you think is the best thing and most challenging thing about working here?

This is a good question to start with because it helps establish a rapport between you and the interviewer, and it’s a laid-back question you might ask someone at a summer BBQ. You are asking them to tell you why they think this is a good organization, and you are gaining a little knowledge about what some of the challenges are.  Note: No organization is perfect and ALL organizations have challenges.

Usually, to the “best” part, you’ll get an answer like, “the employees” or “my coworkers” or even, “I love our client accounts.” All of these are fine and pretty superficial answers. What you are looking for are red flags. Answers like [significant pause] or [blank stare] are not good signs. Neither is, “Oh, wow, great question. You know, I’d have to think about it for a bit. Let me get back to you.”  If you get a red flag to the “best” part, you should consider working elsewhere…quickly.

On the other side, to the most “challenging” aspect, answers like, “since we’re client based, deadlines can be a challenge for a lot of people, especially those with pets or family.” This is a fine response, and probably truthful, but you should know how to translate this response:  “There are some times when you’ll be working late (past 6PM) or on weekends to make sure we can deliver a quality product to our clients; if you have family or pets, this could be challenge to your work-life balance.”

Red flag answers to this question would be answers like “nothing,” or “communication from management can be difficult at times,” or “client demands are always a challenge,” or “sometimes we put in close to 80-hours per week for some of our larger accounts.”

Being able to ask this one question will give you significant insight into the culture of the workplace. It’s win-win for you. You often get to know something no other candidate will know, you look like an intelligent and well prepared candidate and you gain a little bit of insider knowledge about the culture of the workplace. No matter how gung-ho or desperate you are to get in the door, 80-hour workweeks will wreck you mentally, physically and spiritually.  PDXSX has been there, we know firsthand.  Take our word for it.

However, perhaps you’re okay with a more realistic 50-hour workweek, or you don’t mind coming in on a few weekends.  Perhaps you already know you have difficulty with poor communication from supervisors and management, either way you are better off than you were if you hadn’t asked any questions. Says our hiring manager,

…this is a great question and one I generally only see from more experienced candidates who really know what they want from an organization. They have been around the block and can recognize some of the red flags that might lead to a less-than-satisfactory employer relationship. I just wish more young people would ask similar questions.  I think a lot of them would have a more rewarding work experience if they only had the fortitude to ask this type of a question.

Next post, we’ll be discussing the strategic advantage of asking: “What are three (3) pieces of advice you would give to someone entering this position?”

From the Reader eMail Bag: What are a Few Kinds of Internships PDXSX Offers?

June 2, 2010

By Stefani Jenness, PDXSX Spring 2010 Cohort

Congrats! You have just been accepted into the Portland Senior Experience (PDXSX).   Now is the time to start gearing up for your 10-week (or longer) stint in Portland’s professional marketplace.

You’ll need to begin researching where to live and interviewing for various internships around the area.  It’s time to start weighing your options and deciding what you want your internship to look like.  The great thing about PDXSX is your options are limitless as to what sector of public relations (editorial, magazine, broadcast, advertising or photojournalism) you want to get into.

Check out the scope of a few previous industries that former cohorts have had:

Agency: Many of you think agency when you think of public relations or advertising.  Agencies can be a good starting block when beginning your career because you have the chance to dabble in different areas and work with multiple clients.  There’s also a range of different types of agencies to work for in the Portland area from world-wide firms to mid-sized and boutiques firms.  Agencies can be demanding too and they expect only the best candidates with the strongest skills.

Tech: Portland is known for the high-tech industry that surrounds the area, and with this comes opportunities for internships in these tech companies.  Interning at a high tech company gives you exposure to cutting-edge innovations and keeps you at the forefront of technology.  Because it is such a rapidly changing industry and requires a lot of knowledge and critical thinking skills, potential employers look highly upon high-tech experience.

Non-Profit: Working for a non-profit can be an extremely rewarding internship experience.  It allows you to work behind a cause with people that are passionate about an organization.  With a non-profit organization you can gain experience in a professional environment as well as gain strong communication skills within the surrounding community and start networking quickly.

Government: Why not work for the same city you are about to live in?  Interning with the city of Portland helps you completely immerse yourself in the local culture and environments.  You have the opportunity to represent a government organization and take on the responsibility of using a voice that is appropriate for the public.  In addition, government internships often allow you to interact with key decision-makers, power-brokers and very influential people.

University of Oregon: Have you ever thought of continuing your work through your own University? Through interning with UO you have the chance to become an ambassador to your alma mater and use your communication and editorial skills to promote UO programs, as well as expose yourself to alumni and donors who are always looking to continue working with their school through interns.

Editorial/Magazine: Only recently has PDXSX expanded to include all SOJC students.  If you are an editorial or magazine major there are many opportunities to intern for many publications around the area.  Perfect your writing skills and get published in locally and nationally acclaimed newspapers and magazines.  Enjoy the variety of being an editorial intern.   Not only will you get more writing experience; but also, engage yourself in the creative process.

As you see, you have options! So, do your own research and decide what type of internship will be the best fit for you, then GO FOR IT!

TTFN,

PDXSX

Flashback: Our Most Popular Post (4/24/09)

May 13, 2010

Since April 24th, 2009, according to our nifty embedded WordPress statistics, this post has been viewed by more than 4,000 unique visitors.  And as many college students and grads gear up to enter the workforce this summer, we think you might find it equally valuable.

If there was one thing you wish you would have known before starting at this organization, what would it be?

Oh man, is this question great.  It might be our personal favorite.  The answers you can elicit from an interviewer based on this question can impact your life in so many way.  Sometimes, you’ll find a nugget so worthwhile you’ll kick yourself for never asking it before.  Try it out on your parents…now THAT will offer some great insight.

PDXSX likes this question for a couple of reasons.  First, psychologically speaking, it imparts the idea that you are already part of the team – in essence, you are showing your desire to work there by asking a fundamental question that all employees should know.  Secondly, it’s transparent and candid.  It’s not evasive or sneaky.  It’s honest and helpful.  Reflective.  Thoughtful.

Whenever we speak with someone who has a career we find particularly interesting, be it comic book writer, veterinarian, BSG actor, organic gardener, battlestar-galacticamember of Pearl Jam, Lindsay Lohan, head chef, etc., we like to ask it.  Often we’ll learn a little something we have never known before.  And, people seem to genuinely like being asked this question.  It’s thought provoking and makes them feel helpful.

We once asked a head chef this question and the answer was surprising, at least to us.  They said, the one thing they wished they would have known was that being a head chef in a popular Portland restaurant meant you no longer got to do the thing you really loved and why you got into the industry in the first place, to cook.

Wait, huh? You’re a head chef!

Yep, apparently being a head chef means you get to: plan a fantastic menu, manage the financial books, schedule (and reschedule) employees, hire and fire people, work with the owner(s), coordinate the deliveries, make sure the restaurant is up-to-code, manage the other cook staff and try to avoid or solve all of the unforeseen problems which always arise, but rarely…rarely does a head chef really get to cook.

Which, if you think about it, for someone who really loves to cook and is really good at it, actually being a head chef might not be all that it’s cracked up to be.

Of course, and rightfully so, some people would disagree.  Some people probably love all of those things our head chef mentioned, but for people aspiring to be a head chef, it’s information that might impact their careers.

So in your next interview, be it a practice interview, speaking with someone you have never met before or sitting down for a chance at your dream job, ask what that person wished they would have known before starting.

PDXSX would love to get some comments on what YOU wished you would have known before starting college, your first job, your last job, or something else equally profound. Fire away.

And since it’s also video Friday, check out Malcom Gladwell’s TED presentation (17 mins) on the the food industry’s pursuit of the perfect spaghetti sauce – hint: it makes a larger argument about the nature of choice and happiness.

TTFN!

~PDXSX

The 102 Interview Question Flashcard Deck

March 9, 2010

As we have mentioned previously, being able to interview well is one of those key skills that are absolutely necessary to be successful in any professional path, but also takes a significant amount of practice.

Sure, there are some very common questions that you can generally plan to be asked, such as “tell me about yourself,” and “what is your greatest strength and weakness?”  But these seemingly common questions can serve an arguably greater purpose, which is to get you to think well and quickly in uncomfortable situations.

Since not many people have ample time to take on practice interviews just for the benefit of learning to answer or deflect typical interview questions, we’ve put together a fantastic flashcard deck of 102 Interview Questions you might be asked in an easy-to-use PDF format.

How do you use this flashcard deck successfully?  It’s simple!

  1. Download the PDF file here.
  2. Open the file.
  3. Print the file (thicker paper works better than standard printer paper).
  4. Cut the flashcards out by following along the dotted lines (scissors are sharp, so ask a grown-up to help you).
  5. Practice with your flash cards.

You might be thinking to yourself, why do flashcards work so well?

Well the trick is something researchers call: spaced repetition, which (information about the phenomenon was first published in 1885 by Hermann Ebbinghaus) exploits a learning characteristic called: the spacing effect (not to be confused with the Spacing Guild).

According to spacing effect theory, humans and animals more easily remember or learn items in a list when they are studied a few times over a long period of time, rather than studied repeatedly in a short period time (cramming).

The recommended method for individuals to become most familiar with these types of questions would be to select ten (10) random flashcards and spend time throughout a single day reading the questions and developing good answers for those questions.

At the end of the day, have a friend or significant other ask you questions from those ten (10) flashcards and have them listen and evaluate your answers to each question.  Try to keep your answers around one-minute (60 seconds) apiece.

On Day 2, pick ten (10) new questions and spend time throughout a single day reading the questions and developing good answers for those questions.

On Day 3, combine the questions from Day 1 and Day 2 and work your way though all twenty (20) of those questions.

On Day 4, rest.  Do not work with your flash cards.

On Day 5, you should rework your first twenty (20) questions.  They should look very familiar to you at this point.

Take days 6 & 7 off.

On Week 2, follow the same schedule as Week 1, but use ten (10) new questions on Day 1 and Day 2.  On Day 5, combine your questions from Weeks 1 & 2 and rework your way through all forty (40) questions.

In five (5) short weeks you will be very familiar and very comfortable with these types of questions and you will certainly see your interview skills improve dramatically.

Remember, the trick to this system is not to just memorize common interview questions, but to think of good, strategic answers that will help you win the opportunity.

Check out this post and this post on strategic interview answers.

Just be sure to never forget, like MacGyver, that with great power comes great responsibility.

Five (5) Great Interview Questions You Should Be Prepared For

February 26, 2010

And here you are.  All dressed up in your professional finest.  Portfolio in-hand. Well prepared.  Feeling good.

After two previous phone-screens, and a group interview, you’re finally sitting in a mid-sized corner office, in a glamorous building downtown with a killer view of Mt. Hood,  a well-known and brand-recognized organization, walking distance from public transportation, food-carts, a gym (by which one of the company’s perks is a free membership to said gym), sitting across from the final decision-maker before you expect to hear an offer one way or another.

You are about to close the deal and capitalize on this killer opportunity.  You know, the kind of opportunity you picture in your mind’s eye when you think of a “kick-ass job.”

Okay…Let’s get back to the interview

____________________________________

“So <your name here>, your resume looks pretty sharp, your letters of recommendation are stellar and we’ve already gone over your portfolio materials, so why don’t you take a moment to tell me about your greatest weakness…”

Ah ha!  An interview question you have already prepared for.

“I’m going to kick this one out of the park,” says your internal dialogue.  “I am gonna turn what would normally be a negative into a fantastic win for myself and this interview.  God, I am so thankful I have been reading PDXSX for the last year.  Those contributing writers are so smart (and, by extension, must be absurdly handsome and incredibly witty).”

“Well, Simon, may I call you Simon? A weakness for me was I used to try and take on too many tasks at one time.  I would agree to everything that came my way.  Unfortunately, I would lose track of my deadlines, deliverables and find myself really embarrassed because I couldn’t hit the targets I would set for myself.”

“Uh-huh,” says Simon.  “Okay.”

“But, I’ve learned to correct that weakness by always making sure I keep a personal organizer on me at all times.” *<You whip out your notebook for added emphasis>* “I really like the Moleskine® college-ruled notebooks for this and, if I do say so myself, Simon, they’re as every bit as legendary as the motto says.  Since I started using this baby, I’ve never missed a deadline or a project’s requirements.”

“Ha!” your brain thinks to itself.  “That was a pretty ninja misdirection. I thumped that sucker and this job is mine.  Hell, I’m gonna ask for 15% more than they offer me.  I’m just that good.”

And so the interview will conclude, with you telling yourself, your friends, your QFC cashier and your parents that you would be surprised, nay, shocked if you didn’t receive a phat offer from them in the next 48 hours.

But the call never comes.  Your email goes unanswered.  Your voicemails never reach Simon.  You start to get depressed.  You go back to your current gig as yet another over-educated barista.  And it is all because you prepared yourself for the most basic, most common, most anticipated “tough” interview question out there without any thought on how to handle some of the really tough questions.

That is to say, the self-described “my greatest weakness” question, is a frickin’ joke and about as Candyland or vanilla as you can get.  If you get this question you can bet the interviewer is a newb, has never made a hiring decision in their career or they are just filling in for the real decision-maker.

You know what the problem is?  Everyone seeking employment knows how to handle this question and no one is impressed with your “gotcha!” spin-game.

Sorry.

Those who don’t know how to flip this question shouldn’t even have the opportunity to make it to the final interview stage.

Hiring managers and talent scouts know that everyone already knows how to handle this type of question.  They also know that you know they know you know and therefore, what you know is not really what they want to know you know.  You know?

Really, the only thing your answer tells them is that you probably read <cough> someone’s blog </cough> and, amongst all that advice, they told you how to handle this question.

So, without further ado, here are those questions where you probably actually blew the interview far earlier.

Since I’ve already reviewed your resume and portfolio, why don’t you tell me about yourself, just give me a 60-second self-bio.

This is a classic area for you to blunder.  A good interviewer, at least the ones who will have a say in your hire or rejection has already gone over your resume.  They’ve made notes in the margins.  They can see very clearly exactly what experience you bring to the table (and what you don’t).

According to most hiring managers, young interviewees will generally proceed to do the most peculiar thing…

They will proceed to walk the interviewer step-by-step right through the entire resume.  The very same resume the interviewer just told them they have reviewed and are already familiar with.  And they will take far more than the allotted 60-seconds.

You aren’t being tricked here.  The interviewer is asking you exactly what it sounds like.

They want to know who YOU are.  Are you bookish?  Are you athletic?  Do you enjoy Jenga (avoid telling them about Drinking Jenga)?  Do you like to watch The Wire?  Perhaps you make Play-Doh dioramas of the Gettysburg Address while listening to Vampire Weekend?  Maybe you perfect your own Haggis recipes on cold, rainy Sunday evenings?

Whatever it is, don’t go back over your resume in excruciating step-by-step detail.  They really want to know who you are and what you are like.

You should know that there are several other well-qualified candidates who are vying for this position, why should we hire you over them?

Don’t snap to attention, salute and say, “Because I’m the best man for the job, sir!”

Also avoid this answer if your interviewer is named Michelle or you self-identify as a woman.

Further, an answer like this will make you sound just like a 1963 caricature of an IBM applicant in a grainy black and white corporate training video.  Don’t do it.

You should, however, frame your answer in a way that will let the interviewer know exactly what skills or talents that you’ll be bringing to the organization.  Pick something unique or awesome.  Don’t come across as a braggart or a suck-up.

You might try saying something along the lines of, “Well, Michelle, I really can’t speak to the abilities or talents of my competition, but I can tell you that I know XYZ Corporation is looking for someone who has significant experience working with military veterans and I spent the last year volunteering as a Veteran Affairs Liaison for a US Congressman, so I have a pretty good understanding of some of the communication issues and barriers for success which are facing our veterans today.”

Bam!  Give an answer like that and you’ve nailed it.

Tell me a little bit about how you might approach your first sixty (60) days of employment with us?

Don’t say: “to fit in,” “to really be a contributor,” “to make an impact,” “to kick some ass,” or “to avoid working like Glen Beck avoids critical thought.”

The interviewer is really trying to see how you would approach working for a company and your answer here will give them insight into what kind of an employee you’ll be.

Are you someone who thrives by building relationships?  Do you seek to establish roles and responsibilities for yourself?  Are you someone who dives in to a project or someone who asks questions to make sure you understand exactly what is expected?

No one (well, no rational person) expects a new employee to have that big of an impact in their first 60 days.  Sure, it’d be nice, but in most cases, employers know there is a learning curve and most employees will take about six (6) months to get fully acclimated to a new organization.

A good answer might be: “Well, knowing that you have a really technical product line, I would really want to spend my first few days reading about all of the products produced here, but off the top of my head: I’d spend some time chatting with the engineers and product managers so I know what differentiates us from our competitors, complete an audit of all of our marketing outreach materials and learn exactly who our ideal publics are.  Mostly, though, I would want to help out where I can, while getting a better understanding of exactly where and how I can add value to this organization.”

Hiiiya!  See, that’s a black-belt answer to a simple question.

Tell me about <insert company’s name where you are interviewing>.

This is a legitimate question and a pretty common one.

They simply want to know if you have done your research.  Period.

By now, you should know that you never go to an interview cold.  Nor do you go to an interview without your own questions ready.

You should have spend a couple of hours online, with your ever-present Moleskine® handy, jotting down important notes about an organization’s products, competitors, basic market strategy, perhaps some thoughts on a few of the media released you have already read, what bloggers are saying about the company (especially those dreaded “mommy bloggers”), what sort of feedback customers are posting, etc.

You know, research?

If you just want to sip a cold PBR and take a gander at the company website the night before, you either are dangerously under-qualified for the any role, or you really don’t care about winning the opportunity.  In either case, you won’t get the job so you might as well drink six (6) or seven (7) more PBRs and learn how to file for food stamps… At least you’ll be able to rest well that night, self-assured that you have actually learned something.

Say that you have just inherited $10 million from a deceased aunt, what would you do with the money?

Ah, a seemingly simple question, just for fun and kicks.

Think again.  There is never anything fun or simple with interview questions.  They are all trying to elicit something from you.  And this one is the King Cobra of snake-in-the-grass questions.

If we were asking the question and the candidates says, “Wow, great question!  I would put $2 million into a mid-yield money-market account; $2 million into tax-free municipal bonds; $500,000 into a mixed mutual fund; $250,000 into an aggressively managed stock portfolio and $250,000 in my local credit union’s CDs. I would then use the remaining $5 million to pay the estate taxes on my windfall.”

If we hear this, we’ll know we just found our employee. You know why?  Because they are smart, thoughtful, well-read and have the gift of foresight (we didn’t tell and they didn’t assume if taxes have already been paid on that inheritance).

Any other answer to this question and we’ll be snickering with our other colleagues about how you just told an interviewer you would fly all of your friends to Hawaii and party for an entire month and after that was done, you’d purchase a life-sized, working model of the Boba Fett’s ship Slave-1 (which, to be fair, would be fantastically awesome to own).

So, what is the bottom line to all this advice?  It is simply that you’ll never be able to predict every question you’ll get asked in an interview, but if you are quick on your feet, have a sense of the bigger picture and you can figure out they really want to know, you’ll be far better off than 90% of your competition.

Best of luck!

It’s Not About You, It’s About Confidence and Control

October 19, 2009

Okay, last week we chatted a little bit about what an entry-level employee is actually worth in the open job market.  And while we got a few negative emails about the topic letting us know they were worth far more than the market says or their Mom’s don’t like our blog, a majority of the email that came in just said: “Hey thanks, I really had no idea what was a good starting point, but now I do!”

We’re glad to help out.

First, you should also know that over the weekend all of us on Earth were within a faction of losing everything we hold dear when asteroid 2009 TM8 passed a measly 216,000 miles from us.  While that sounds like a lot of distance, for your reference, the asteroid passed INSIDE the Moon’s orbit.

What else should you know?  You should know, according to The Daily Beast, Portland, Oregon ranks #11 nationally in best places to meet men.  Can we get a “Woot! Woot!” Picture 1from all the single ladies?!

Unfortunately, our dirty stepsister, Seattle, came in #3.  Weaksauce!

So what do either of these facts really mean to you?  They mean don’t take life so seriously.

People get so stressed out about things they can’t control.

Asteroids will come and go; you can’t stop them and there is no point worrying about them.

Ladies, men will come and go; there is no point in trying to find a job in an “ideal” city on the hopes of locating a perfect mate – even if The Daily Beast likes us.

This all comes to my point about starting salaries and the marketplace.  You can’t control either of them so don’t stress about it.  You can’t eat “what-ifs” and you can’t find shelter under “should bes.”

However, you CAN control a job interview from the beginning to the end.  You CAN drive the conversation exactly where you want to go.  You CAN impress someone enough with your intelligence and candor to command a better salary than you otherwise deserve.  So lets take a moment to reflect on those areas you can dominate.

For an earlier discussion on five (5) great interview questions, please drive your mouse here: clicky-clicky.

According to Glassdoor.com‘s Rusty Rueff, there are five (5) great areas you can directly influence:

  1. Confidence
  2. Highlights
  3. Conversation
  4. Priming
  5. Politics

When you have the opportunity to influence the interview, you have the opportunity for that interview to conclude the way you want.  One of the most important aspects you can control is your own confidence – even when you are in a situation where normal social protocols dictate that you should feel very awkward.

Take for example the interviewer who forgets to print/bring your resume to the interview.  It happens all the time and it is never a good sign.  You might have an extra copy on hand (which you ALWAYS should), but you should feel confident enough to discuss your professional history without the document in front of you.  (You: 1; Interviewer: 0)

While verbally and non-verbally illustrating your confidence, you should keep in mind your top three or four career highlights.  In many cases interviewees will have a little anecdote queued up in their heads where they were able to overcome adversity and succeed in the fact of failure.  You should create one of these narrative stories too. (You: 2; Interviewer: 0)

Remember your interview should be a conversation, not a soliloquy on your part.  No one is interested in a 2-minute answer taking 12-minutes.  Answer the question fully, but don’t keep on talking because you think you can.  If an interviewer looks bored, it’s because they are.  (You: 2; Interviewer: 1)

You can also prime the interviewer to ask a follow-up question, one that you are very comfortable answering by carefully leaving out certain parts of an answer.  In fact, Glassdoor gives a great example of this:

Leave an answer dangling with something that will likely spur another question you want asked, for example: “And not only was I able to achieve what I just outlined for you, I was also asked by the President of the company to lead a special project on his behalf which utilized a whole different set of skills and capabilities for me…” What is the logical next question you are about to be asked? “What are those skills and capabilities that you learned you now have?”

The interviewer just walked down the path you wanted. (You: 3; Interviewer: 1)

Finally, learn from the best con-men confidence people out there: politicians.

You probably remember the 2008 Presidential election. At least you should.  If not, I seriously question your ability to consume and digest information.

You might have noticed both McCain and Obama were very skilled at hearing a question, repeating the question and then giving the answer they wanted, not the answer to the question that was asked.  While everyone knows this pattern is exceedingly irritating, as Glassdoor points out: it works.  If you don’t have a great answer, all you have to do is construct an answer that makes a good point without being too tangential. (You: 4; Interviewer: 1)

Show the interviewer you confidence and control in conversation and you’ll be several steps ahead of the next person who is also vying for the role.

Yes, there is always a next person interviewing for the role…

…And they want less money.

During the Interview – Strategic Questions (Part 4)

May 4, 2009

Today we are going to cover the last two strategic questions you should ask in any interview.

To whom would I report to on a daily basis?

and

How often does this organization promote from within?

You’re probably curious as to why these two questions are even listed as strategic, because on their face they seem pretty innocuous.  In fact, they ARE pretty harmless, but incredibly valuable when you make your decision to accept an employment offer or turn it down.

Let’s take a look at the first one: To whom would I report to on a daily basis?

All too often a young candidate interviews a couple of times for a position at an organization with the same staffing manager.  You build a rapport with them.  You like them. chess After your second meeting you are generally comfortable with them.  By the third meeting, you might even share a few inside jokes.  But unfortunately, you will not be working for them.  They are in HR; you are in client services.  They find the best people to do the work; you get to do the work.   And while HR people are (usually) your friends, they generally are not your direct supervisor.

In the client services industry (agency side), most of your work will be done satisfying the daily requirements of several client accounts or pitching new client accounts.  Both are the bread and butter of the agency-client life cycle.  Ultimately, accounts come and go, but maintaining good accounts for long periods of time, delivering consistent professional value and building a strong portfolio of accounts is paramount for any agency employee (and the agency’s continued success).

The question we are discussing is important for a young professional because the same person does not manage all of the client accounts.  You might be working on a fashion account (managed by Talia), a food account (managed by Gunter) and one non-profit account (managed by Klaus).  Therefore you will have three very different management styles to contend with.

wit03Hint:  This is important when it comes time for your professional review.

You might work well with Gunter and Klaus, but have some communication challenges with Talia.  It will be up to you to learn each of their styles and develop a working relationship.

In addition, knowing who you will be reporting to will give you some valuable search terms (read: their names) for doing some quick research before you start work on Day 1.

PDXSX cannot stress this enough: Always do your research!

Remember, Google isn’t just for people who want to learn more about you.

Now let’s look at the second question: How often does this organization promote from within?

This is a great question because it lets you know if an organization rewards it’s employees for hard work.  If the answer is “often” or “we generally like to take a look at our internal talent before seeking new employees” you’ve found an organization which really wants to invest and grow their new employees.  Or at least values their current employees enough to consider promoting them.

If the staffing manager <shrugs> or doesn’t know, you might have a problem.  A company who doesn’t look at its current employees for promotion probably has a lot of turnover or expects people to hold a position for several years.  Or maybe, the organization is really top-heavy (lots of VPs and managers) and it means you won’t really have any place to move up (your responsibilities WILL increase; but with out the compensation).  Both are issues which you will have to think about, but it would be a real bummer to accept a position only to find out that there is no place to go.

Employees should want to perform well in order to grow and earn more responsibility.  Organizations should want to develop their young employees into senior level wit01performers.  A relationship like that is symbiotic.  You are offered new challenges and an organization doesn’t have to invoke the costs and time associated with searching for new candidates, hiring an employee, training an employee and finally performing.

Go for the organization that has room to grow, good managers and really wants to help you develop professionally.  Even if it means a smaller starting salary.

Seriously.


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